Teams

What a Team Is

A team is a workspace. It owns everything you create inside SMTPfast:

• Sending domains
• API keys
• Contacts and segments
• Suppressions
• Signup forms
• Broadcasts and the emails they send
• Delivery logs

A user can belong to several teams at once. The team switcher at the top of the sidebar picks which one you are working in, and the dashboard shows only that team's resources.

Roles

Every member of a team has one role. The role decides what they can do:

Inviting Members

Owners and Admins invite teammates from Settings, under the Team tab. Enter the person's email address and pick a role of Admin or Member. Ownership is not invited directly: you grant it by promoting an existing member.

The invitee gets a link and accepts it while signed in. They must use the address the invite was sent to, so a forwarded link cannot pull the wrong account into the team. If they do not have an account yet, they can register with the invited address and then accept.

• Invites expire 7 days after they are sent.
• Pending invites can be revoked at any time from the Team tab.
• Re-inviting the same address refreshes the role and sends a fresh link.

Switching Teams

The switcher sits at the top of the dashboard sidebar. Choosing a team re-scopes the whole dashboard: domains, keys, contacts, logs, and reports all reflect the team you selected. Existing single-team accounts do not need to touch it.

The same menu has a Create team option. Creating a team is a paid feature, and each plan includes a set number of teams. Free accounts keep their one personal team, and paid plans raise the limit.

Managing the Team with the API

Everything on the Members page is also an API, so you can add people from your own onboarding or offboarding scripts. The rules are the same as in the dashboard: owners and admins invite, remove and change roles, an admin cannot change an owner, and a team always keeps one owner. A key acts with its creator's role, so a key made by a member cannot invite anyone.

Listing needs team:read. Changes need team:manage. Neither is in the default set, so name them when you create the key. AI agents connected with OAuth can list members but can never hold team:manage.

{
  "object": "list",
  "has_more": false,
  "data": [
    {
      "object": "team_member",
      "id": "mem_8f2c",
      "user_id": "usr_41ab",
      "email": "[email protected]",
      "name": "Ana",
      "role": "owner",
      "can_manage_billing": true,
      "created_at": "2026-09-01T10:00:00.000Z"
    }
  ]
}

{
  "email": "[email protected]",
  "role": "member"
}

{
  "object": "team_invite",
  "id": "inv_2d9e",
  "email": "[email protected]",
  "role": "member",
  "expires_at": "2026-10-10T09:00:00.000Z"
}